Terms & Conditions

Welcome to XenMatrimonial, Your exclusive MatchMaking Service

This Agreement Outlines the Legally Binding Conditions that Apply to Your Use of the Site and Membership

It Reserves the Right to Periodically Modify this Agreement

Membership and Admission Rights are Subject to Reservation

This Platform Serves as an Advertising Hub, Offering Targeted Advertising Services for MatchMaking Alliances, Effectively Supplanting the Conventional Newspaper Classifieds

The Site may not be Used for Any Commercial Objectives; rather, it is intended for Individual Users’ Personal Use, Allowing them to Display and Advertise their Profiles in the Hopes of Finding Compatible Matches

Not Meant for Casual Dating, the Site is a Specialized Matchmaking Service that assists People in Finding a Life Companion for Marriage

We Provide Premium Memberships that Enable Users to amplify their Profile Visibility Across Multiple XenMatrimonial Platforms, including the Premium Interest Wall, Inbox, Search Results, Emails, Shaadi Chat, SMS, Video Chat, and more

Whether a User of the Service is a Paid or Free Member, for the Purposes of this Agreement, a “Member” is Any Person who Voluntarily Submits Information to the Site. A “User” is a Person who Actively Uses the Site to Improve their Profile in Order to Find Compatible Matches

Agreement to the Terms of Use

  • In Order to Use the XenMatrimonial Service and to Display Your Profile to Other Members, You Must Accept these Terms of Use and Follow the Guidelines that You Will Receive throughout the Registration Process
  • By Using the Service, You Consent to the Collection, Processing, Display, and Use of Your Personally Identifiable Information for the Purposes of Delivering the Service and Facilitating Communication with Other Members. This includes Sensitive Personal Data, Such as Financial Information if You Choose Our Paid Membership, as well as Any Identity Proofs You may Submit
  • If you have any Concerns Regarding the Collection or Processing of Your Personal Data, We Recommend Refraining from Registering with Our Site
  • You Must Stop Using Our Service and Cancel Your Account if You would like to Withdraw this Permission or if You have Any Concerns to the Continuous Collecting or Storage of Your Personal Information. We need access to Your Personally Identifiable Information in Order to Perform Any Services, therefore Please Write an Email to help@xenmatrimonial.com using Your Registered Email Address

Eligibility

  • To Register on XenMatrimonial, You Must be Legally Competent and Meet India’s Marriageable Age (18 for Females, 21 for Males)
  • XenMatrimonial is for Connecting People Seeking Lawful Marriage Alliances, with Members who are Legally Competent to Marry. Membership is Void Where Prohibited by Law
  • By Using this Site, You Confirm that You have the Legal Right, Consent, and Capacity to Enter into this Agreement and are not Restricted by any Law or Court Order from Marrying
  • You Declare that You are Looking for a Life Partner, not Casual Dating or Commercial Use, and Agree to Follow All Terms and Laws. If XenMatrimonial determines (in its sole discretion) that you are Ineligible, Misrepresented Yourself, or Violated the Terms of Use or Laws, it reserves the right to terminate Your Membership and/or Service access Without Refunding Any Unutilized Subscription Fees
  • By Using this site, you agree that the Match Recommendations or Search Results are Derived from the Partner Preferences in Your Profile
  • XenMatrimonial Reserves the Right to Share Information with Third Parties for Exclusive Member Offers, but Your Consent Will be Required First

Account Safety

  • Keep Your Login Credentials Confidential and Know that You’re Solely Responsible For All Activity On Your Account. Notify Us at Once if there’s Unauthorized Use or a Security Breach, and Ensure You Log Out After Each Session

Duration & Conclusion

  • The Agreement Stays Active while You Continue Using Our Site
  • You can Cancel Your Membership at Any Time by Deleting Your Profile or Writing to XenMatrimonial. If you do, you won’t get a Refund for Any Unused Subscription Fees Unless Otherwise Stated in Writing
  • XenMatrimonial may End Your Site access and/or Membership for Reasons Like Breaking the Terms of Use, Using the Service Commercially, or Engaging in Prohibited Behavior. Notification will be Sent to the Email You Used When Joining or an Updated Email. If XenMatrimonial Cancels Your Membership for Breaching this Agreement, No Refund will be Issued For Any Paid Subscription Fees
  • The Period of the Paid Membership is Determined by the Specific Membership Plan
  • In Case of Business Closure, The Company will Refund 50% of Any Unused Membership Fees

Non-Commercial Utilization by Members

  • The Site is for Individual Members to Promote their Profiles and Find Matches, Strictly for Personal Use
  • Commercial Activity, Including Linking to Other Sites, Whether They Compete with XenMatrimonial or not, is not allowed
  • Organizations, Companies, or Businesses are not Permitted to Become Members or Use the XenMatrimonial Service or Site in Any Way
  • Unauthorized or Illegal Use of the Site, such as Unauthorized Framing or Linking, will be Investigated and could Lead to Legal Action, Including Civil, Criminal, or Injunctive Remedies

Additional Terms of Use for Members

  • XenMatrimonial may, at its Discretion, Review Account Activity and Status and Block a Member’s Access if Deemed Necessary
  • XenMatrimonial has the Right, at its Discretion, to Limit or Suspend Your Access to its Website based on a Review of Your Activity, Status, or Any Other Criteria it Considers Appropriate, With Proper Notification to You
  • By Signing Up, You Confirm that You Consent to Receiving Emails, SMS/WhatsApp Messages, and Phone Calls from XenMatrimonial and its Members while you Remain a Registered User.
  • This Includes SMS Messages for Mobile Verification and OTP Processing Via the Payment Gateway.
  • Your Consent takes Precedence Over Any Do Not Disturb (DND) or National Customer Preference Register (NCPR) Preferences.
  • This Agreement Covers All Communications Regarding, but not Limited to, Phone Number Verification, MatchMaking Services, Advertisements, Enquiries, and Promotional Content
  • Multiple Profiles for a Single Person are Not Allowed on Our Site.
  • XenMatrimonial has the Authority to Deactivate All Duplicate Profiles Without Issuing Any Subscription Fee Refunds
  • By Creating a Profile, You Confirm that the Information Provided is Accurate.
  • If Making a Profile for Someone Else, You Agree to have their Consent
  • Impersonation is Illegal and Subject to Legal Action
  • You’re Strongly Urged to Upload a Copy of Your Government-Issued ID and Include a Trust Badge on Your Profile
  • Except for Promoting Your Profile for MatchMaking, You Must not Advertise to, or Solicit, Other Members to Buy or Sell Any Products or Services through the Service
  • You are Prohibited from Sending Chain Letters or Junk Emails to Other XenMatrimonial Members.
  • Although XenMatrimonial doesn’t Control Members’ Behavior Outside the Platform, using Information from Other Members to Harass, Abuse, or Harm Anyone, or to Contact, Advertise to, Solicit, or Sell to Any Member Without their Explicit Consent, is Against the Rules
  • XenMatrimonial Reserves the Right to take Whatever Measures are Necessary to SafeGuard the Platform and its Members from any Form of Abuse or Misuse, at its Sole Discretion
  • XenMatrimonial has the Right to Over See Communications or Advertisements you send to other Members and to Delete any Inappropriate or Offensive Content at its Discretion, Without Prior Notice to any Member
  • XenMatrimonial Members are Encouraged to take Simple Precautions for their Privacy and Safety
  • The Be Safe Online Security Tips Provide a List of Suggestions.
  • By Becoming a Member, You Agree to Read and Adhere to these Tips
  • XenMatrimonial Members who Subscribe to the XenMatrimonial Select Service Confirm UnConditionally and Irrevocably that they have read the Terms and Conditions and Agree to Abide by them

Ownership Rights in the Content on XenMatrimonial

  • XenMatrimonial owns all Proprietary Rights to the XenMatrimonial Site and the XenMatrimonial Service.
  • The Site Includes CopyRighted Material, Trademarks, and Other Proprietary Information from XenMatrimonial and/or its Licensors.
  • Unless the Information is Public Domain, such as Member Profiles, or you have User Permission, You cannot Copy, Modify, Publish, Transmit, Distribute, Perform, Display, or Sell Any Proprietary Content
  • Any such action or attempt will Breach this Agreement, and XenMatrimonial may Immediately Terminate Your Membership without Refunding any Unused Subscription Fees.
  • XenMatrimonial has the Right to Take Legal Action, Civil or Criminal, for Any Violations

Content Shared on the Platform

  • XenMatrimonial may remove any listing, content, communication, photos, or profiles that, at its sole discretion, violate this Agreement, are offensive or illegal, or pose a threat to the safety or rights of XenMatrimonial or its Members
  • When you submit Content for public display on the Site, including your contact details, you give XenMatrimonial an unconditional, irrevocable license to use, store, distribute, reproduce, adapt, create derivatives, and publicly perform or display the Content on the Site and to XenMatrimonial community members
  • By sharing your success story, you allow XenMatrimonial to use, publish, and display your photos and testimony on the Site
  • All information, data, text, photos, graphics, communications, tags, or other content posted publicly or sent privately to XenMatrimonial is the responsibility of the person who provided it. This means you—not XenMatrimonial are accountable for the content you upload, post, email, or transmit through the Service. XenMatrimonial doesn’t control the content posted on the platform and cannot guarantee its accuracy, integrity, or quality. We suggest that users independently verify any information posted by others before taking action. XenMatrimonial will not be liable for any issues related to content, including errors, omissions, or any loss or damage arising from the use of content posted, emailed, or transmitted through the Service
  • XenMatrimonial reserves the right to confirm the authenticity of the Content posted on the Site. This may involve asking you to provide documents or other evidence to support the Content you upload. If you can’t provide adequate proof, XenMatrimonial may, at its sole discretion, terminate your Membership without a refund
  • You must use the XenMatrimonial Service in accordance with all applicable local, state, and federal laws, rules, and regulations
  • Your Member profile, visible to others, cannot contain phone numbers, street addresses, URLs, or email addresses

Below is an indicative list of Content that is illegal or prohibited on the Site. XenMatrimonial will investigate and may take legal action, at its sole discretion, against anyone violating this Agreement, including but not limited to removing the offending Content from the Service and terminating the violator’s Membership without a refund. Illegal and prohibited Content includes Content that: 

  • Content that promotes racism, bigotry, hatred, or physical harm against any group or individual is strictly prohibited and may result in immediate termination of Membership without a refund by XenMatrimonial
  • encourages or engages in the harassment of others
  • includes sending “junk mail,” “chain letters,” unsolicited mass emails, or “spam”
  • encourages false information, misleading content, or illegal activities, or involves abusive, threatening, obscene, defamatory, or libelous conduct
  • encourages unauthorized copies of copyrighted works, such as pirated software or links to it, information on bypassing copy protection, or pirated music or links to pirated music files
  • includes restricted or password-protected pages, hidden pages or images not linked to or from another accessible page
  • contains any form of pornographic or sexually explicit material
  • offers material that sexually or violently exploits minors or seeks personal information from those under 18
  • offers instructions for illegal activities like making or obtaining illegal weapons, invading someone’s privacy, or creating or distributing computer viruses
  • seeks passwords or personal identification information from other users for commercial or illegal purposes
  • participates in commercial activities or sales without our prior written consent, including contests, sweepstakes, advertising, and pyramid schemes
  • endangers India’s unity, integrity, defense, security, or sovereignty, friendly relations with foreign states, or public order; incites any offense or obstructs investigation; or insults any nation
  • pose as someone else
  • misleads the recipient about the source of such messages or sends information that is highly offensive or threatening

Content Protection Policy

  • You may not post, distribute, or reproduce any copyrighted material, trademarks, or other proprietary information without first obtaining written permission from the owner of those rights.
  • If you believe that your work has been copied and posted on the Shaadi.com platform in a way that infringes your copyright, please provide us with the following information

An electronic or physical signature of the person authorized to represent the copyright owner

  • A description of the copyrighted work you believe has been infringed
  • Details on where the allegedly infringing material is found on the Site
  • your contact details, including address, phone number, and email address
  • a written statement confirming your belief, in good faith, that the disputed use is unauthorized by the copyright owner, its agent, or the law
  • a statement by you, under penalty of perjury, affirming the accuracy of the information in your Notice and your authority to act on behalf of the copyright owner
  • You can send written notices of copyright infringement claims to our Mumbai address listed in the Help/Contact section on the site

Your Engagement with Other Members & Member Conflicts

You are fully responsible for your advertisements and communications with other XenMatrimonial Members. XenMatrimonial has the right, but not the obligation, to monitor disputes between you and other Members. XenMatrimonial also has the authority to take action against troublesome members but isn’t obliged to inform others, including those who made complaints, about these actions. XenMatrimonial expressly disclaims responsibility or liability for any transactions or interactions among Members
 
 
Contributions to XenMatrimonial
  • XenMatrimonial, a Social Project by XenMatrimonial
  • XenMatrimonial is not responsible for how the contributed funds are ultimately used
  • If, for any reason, XenMatrimonial agrees to refund the subscription fee, the amount contributed to XenMatrimonial will not be refundable

 

Warnings

  • XenMatrimonial is not liable for any incorrect or inaccurate content/listing posted on the Site or related to the XenMatrimonial Service, whether caused by Users, Members, or by the equipment or programming associated with the Service. Additionally, XenMatrimonial is not responsible for the conduct of any User or Member of the XenMatrimonial Service, whether online or offline
  • XenMatrimonial is not responsible for any errors, omissions, interruptions, deletions, defects, delays in operation or transmission, communication line failures, theft, destruction, or unauthorized access to or alteration of User or Member communications or any communications from XenMatrimonial to its Members
  • XenMatrimonial is not responsible for any issues or technical malfunctions involving telephone networks or lines, online computer systems, servers, providers, computer hardware, software, email failures, or media players due to technical problems or internet traffic congestion. This includes any injury or damage to Users, Members, or any other person’s computer related to or arising from the use of the XenMatrimonial Service
  • XenMatrimonial will not be liable for any loss or damage arising from anyone’s use of the Site or the Service, or from any Content posted on the XenMatrimonial Site or sent to XenMatrimonial Members. You should avoid sharing your financial information (like your credit card or bank account details) or wiring or sending money to other Members
  • The exchange of matchmaking profiles through or by XenMatrimonial does not constitute a matrimonial offer or recommendation from/by XenMatrimonial. XenMatrimonial is not responsible for any loss or damage to any individual arising from, or as a result of, any relationships (including, but not limited to, matrimonial relationships) formed through the use of the XenMatrimonial service
  • XenMatrimonial explicitly disclaims any liability or responsibility arising from any Content or listing posted on the Site or provided to XenMatrimonial by Members, users of the Site, or any third party
  • XenMatrimonial takes no responsibility or liability for any illegal Content posted on the Site by Members, users, or third parties
  • All civil or criminal liability arising from any Content posted on the Site lies with the Member, user, or third party responsible for that Content. XenMatrimonial reserves the right to seek damages from such Member, user, or third party for any harm it may suffer due to Content posted on the Site. XenMatrimonial does not claim ownership of Content you submit or make available for inclusion in the Service
 
Limitations of Responsibility

Under no circumstances will XenMatrimonial be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including loss of profits, resulting from your use of the Site or the XenMatrimonial Service, even if XenMatrimonial has been informed of the possibility of such damages. Despite any other terms, XenMatrimonial’s liability to you for any reason, and regardless of the nature of the claim, will always be limited to the amount you paid, if any, to XenMatrimonial for the Service during your membership term

 
By registering as a member on XenMatrimonial and/or using the Site’s Services, you unconditionally and irrevocably confirm that you’ve read and understood the above provisions and agree to comply with them. If you do not agree with any of these terms and conditions, please do not register on the Site