Reaching out to Members on XenMatrimonial is completely free. You can connect with Members you’re interested in by expressing interest in their Profiles. They’ll receive your Interest in their XenMatrimonial Inbox and receive a notification. They can then decide whether to accept or decline your Interest.
As a Premium Member on XenMatrimonial, you have the advantage of sending a “Premium Interest”. This includes posting your Profile on the Member’s Wall and sending an Email with your Profile directly to the Member.
Respond to Interests by Accepting or Declining. Accept if interested, Decline if not. Remove by Deleting or Cancel if needed. All actions visible in Deleted folder.
Yes, you have the option to Decline a Member whom you’ve previously Accepted.
Yes, you have the ability to Accept a Member even after Declining them.
Yes, you have the option to Cancel your Interest in this Member.
‘My Filters’ lets you sort Members based on various criteria like Age, Marital Status, Height, Manglik/Kuja Dosham, Religious Background, Country of Residence, etc. Interests from Members not meeting your criteria appear in the ‘Filtered out’ folder.
You can still Express Interest in a Member who has filtered you out. Your Interest will be directed to their Filtered out folder, potentially causing a delayed response.
The “Request Photo” feature enables you to ask Members to add photos to their Profiles. If you notice a Profile without a photo, simply click “Request Photo” to send a request. We’ll inform the Member, and you’ll be notified if they upload a photo. Likewise, you can manage Photo Requests in your Inbox’s Requests tab.
The “Request Contact Details” feature lets you ask for contact info from Members who haven’t provided it or chose not to show it to Premium Members. Here’s how:
1. Log in to Xenmatrimonial.com
2. If a Member hasn’t verified their phone number, click “Request Phone Number” on their Profile.
3. Your request goes to their Inbox; they can approve it by verifying their contact details.
4. Once approved, you’ll get an email confirming their verification.
5. Similarly, if a Member asks for your details, find their request in your Inbox under ‘Requests’.
While the XenMatrimonial Customer Relations team aims to facilitate matrimony, they cannot contact Members for you. You might consider the Select service, where experts manage your Profile on your behalf.