Privacy Policy

We Value Your Privacy and Strive to be Transparent About How We Gather, Utilize, and Disclose Information About You

This Policy aims to Clarify :

What Data does XenMatrimonial.com gather from You ?

It Operates as a MatchMaking Platform Offering Targeted Advertising Services.  To Deliver these Services, You, as a User/Member, are Required to Provide Certain Personal Information.  By Using the Service, You Consent to the Collection, Processing, and Sharing of Your Personal Data with Other Users/Members.

It Collects Three Main Types of Information :

1. Information Voluntarily Submitted by You
2. Information Not Directly Submitted by You
3. Information Received from Others

Your Provided Information Includes Personal Details Such as Name, Gender, Date Of Birth, Contact Information, Educational and Employment Details, Photos, Marital Status, Interests, and Sensitive Data like Identity Proofs and Payment Information. Additionally, User Activity and Device Information are Gathered, Including Login Times, Features Used, Searches, Interactions with Other Users, and Device Specifications

How do We Utilize The Information We Gather ?

We Utilize The Collected Information to :

  • Deliver The Service
  • Administer Your Account
  • Offer Customer Support
  • Communicate via Email or Phone Regarding Relevant Services, Promotions, or Offers
  • Recommend Suitable Matches and Display Your Profile to Other Users

With Whom do We Share Your Information ? 

We do not Sell, Rent, Share, Trade, or Give Away Any of Your Personal Information Unless Expressly Informed Otherwise on the Site or as Described in this Privacy Policy

Your Information may be Shared :

  • With Other Users : Information Shared by You With Other Users is Published to Provide Services. Exercise Caution in What You Share, and Control Privacy Settings via the “Setting/Privacy Option” Page
  • With Service Providers and Partners : Third-Party Providers May Access or Use Your Information to Deliver Various Services on Our Behalf, Following Strict Confidentiality and Data Protection Protocols
  • With Law Enforcement Agencies : Disclosure of Personally Identifiable Information May Occur as Required by Law or To Protect Rights, Members’ Interests, and Comply with Legal Processes

How can You Access and/or Manage Your Information ?

You have access to Tools to Manage Your Information, Including The Rights to Access, Rectify, and Update The Information Associated with Your Profile Account by Logging In

Additionally, Members from the Specific Rights :

  • Reviewing Your Information : You May Request to Review The Personal Information We Hold About You and Obtain a Copy by Submitting a Request
  • Deletion or Objection : If You Believe the Information We Hold is No Longer Necessary or Want to Object to its Processing, You can Contact Us. Certain Information may Need to be Retained for Legal or Transactional Purposes
  • Information Relating to Another User : Requests for Information About Another User Require their Written Consent
  • Withdrawal of Consent : You have the Right to Withdraw Consent or Opt-Out of Sharing Your Information with Third-Party Service Providers. However, This May Result in the Deletion of Your Profile and The Inability to Receive Our Services
  • Accommodating Requests : Some Requests to Object to Processing May Not Be Accommodated If They Prevent Us From Providing Our Service, Such as Lacking Essential Personal Details Like Date Of Birth or Contact Information
  • Identity Verification : For Protection Purposes, We May Require Proof Of Identity to Process Your Requests

                                       How do We Ensure the Security of Your Data ?

 

                                                   While We Employ SafeGuards to Protect Your Data, No System is FoolProof. Due to the Internet’s Nature, We Can’t Guarantee                                                                                                           Absolute Security during Transmission or Storage. Sensitive Details Like Credit Card Numbers are Encrypted, and We Adhere to                                                                                                       Industry Standards for Protection. Access to Information is Restricted to Authorized Personnel Only

                                   What is Our Retention Policy for Your Information ?​

                                                  We Retain Your Data Only as Long as Necessary by Law and For Service Use. Upon Account Deletion, We Delete or Anonymize                                                                                                        Your Information, Unless Required Otherwise For Legal Compliance, Fraud Prevention, or To Protect Our Website’s Integrity and                                                                                                        Users. We Analyze Information Solely to Enhance Our Services, not for Personal Profiling

                                  How can I stay Informed About Updates to XenMatrimonial Privacy Policy ?​

                                                We’ll Email You About Any Privacy Policy Changes, Ensuring You’re Always Informed About Our Data Practices.                                                                                                                                    If We Ever Use Your Information Differently from What was Stated, We’ll Notify You and Offer a Choice

                                 How can I get in Touch with XenMatrimonial ? ​

                                               For Inquiries Regarding this Privacy Statement or Our Website Practices, Please Email or Contact Us at the                                                                                                                                           Provided Contact Us Page